This Privacy Policy describes how PlanetX Technologies (“we”, “us”, or “our”) collects, uses, and shares information when you use TheCheckout.io Shopify App (the “App”).
1. Information We Collect
We collect basic information from your Shopify store, including store name, email, currency, and product information. We do not collect any information about your customers.
2. How We Use Your Information
We use the information collected to provide and improve the functionality of the App, including customization features for checkout pages. We do not store any customer data.
3. Sharing of Information
We do not share your personal data with third parties, except as described in this Policy or with your consent. In the future, we may use Klaviyo for email automations, and we will update this Policy accordingly. We also use Google Analytics to help us understand how our customers use the App. You can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.
4. Your Rights
You have the right to access, update, or delete any information we have collected from your Shopify store. You can do this by reaching out to us at support@thecheckout.io. We comply with Shopify policies and will remove any personal data upon receiving a request.
5. Privacy Regulations Compliance
We are committed to compliance with the following privacy regulations:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPED) and applicable provincial legislations
- EU’s General Protection Data Regulation (GDPR)
- Brazil’s Data Protection Legislation (LGPD)
- California’s Consumer Protection Act (CCPA) and California Online Privacy Protection Act (CalOPPA)
6. App Introduction
TheCheckout.io is designed specifically for Shopify Plus. It is tailored to elevate your checkout experience by enhancing conversion rates with personalized adjustments. Utilize the no-code drag-and-drop editor to seamlessly incorporate custom content like messages, benefits, trust badges, images, or info banners. Implement dynamic block displays based on various conditional logic, encompassing factors such as product type, order value, customer type, location, and more. Address cart abandonment concerns by adding checkout widgets such as trust badges and testimonials.
- No-Code simple drag-and-drop editor
- Add custom content to show images, headings, text, banners, and buttons
- Wide collection of built-in Trust badges and payment icons
- Display any block anytime or conditional based on items in the cart, order total, customer type, location, and more
If you have any questions or concerns about our privacy practices or this Policy, please contact us at support@thecheckout.io.